Refund conditions
This page contains an initial structure. The final policy should be adjusted to the plans, providers and commercial rules actually adopted by NE3 Web.
Requests
Cancellation or refund requests must be made through official channels and may depend on the type of purchased service.
Third-party services
Domains, licenses, certificates, servers and other third-party products may have specific rules or may be non-refundable after activation.
Hosting and recurring services
Applicable conditions will be presented at purchase and may include promotional periods or specific guarantees.
Processing time
When approved, the refund will be processed according to the payment method and financial provider timelines.